KLA Careers

Spares Product Planner and Analyst

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?


The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.


KLA Ann Arbor seeks an organized professional for the role of Spares Product Planner to own the spare parts planning during the product life cycle for their product lines. This person will functionally support the service organization and one or more product families. The planner will work closely with Sales/Marketing, procurement and engineering to track installed base growth, manage global inventory levels and the overall spares business for their product line.  The product planner will also be looking for ways to optimize the spares stocking strategy and be working with the supply chain team and manufacturing to identify opportunities for inventory reductions while maintaining customer satisfaction.

The role of Product Planner will entail working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

Be a single point of contact for assigned product lines to drive spares support for our Global customers.

  • Maintain strong communication path with PSO (Product Support Organization) ensuring cross functional knowledge transfer allowing to execute and drive best support plan for global customers
  • Identify and drive continuous improvements with buyer/factory on current and upcoming critical parts
  • Ensure that established fill rate performance targets and inventory or service commitments are incorporated into the global spares plan.
  • Monitor and report out fill rate performance v. fill rate targets and planned vs. actual inventory
  • Take action to address current and future issues impacting fill rate performance and Spares Inventory cost
  • Utilize NPL tools to perform tasks related to establishing and sourcing spare parts in support of NPL. Engage with cross functional groups as representative of Spares Planning early in the product like cycle, track and manage activities impacting spares planning and execution.
  • Participates in development of predictive analytics to improve service planning operations and executive decision-making around spare parts.
  • Uses statistical concepts and theories to analyze and collect data. Performs statistical analysis on business data to validate and quantify trends or patterns identified by business analysts. Supports predictive models for data analysis.
  • Implement improvements to reduce costs or inventory while maintaining fill rate performance
  • Manage and/or participate in cross-functional projects that impact current and future fill rate performance
  • Occasional domestic and/or international travel may be required


The right candidate will have experience reviewing, analyzing and arranging large data sets in a way that is understandable and clearly identifies central themes and messages. Must have excellent written and oral communications skills and be comfortable presenting to internal and external customers. Experience with MS-Access and other database management software is essential. Programming skills would be a plus.

The right candidate must be able to effectively work and interact with internal/external roles across functional organizations, learn quickly when facing new problems, and comfortably shift priorities as business needs change.

  • Bachelor’s degree plus 2 - 3 years of related experience. BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics.
  • High proficiency in MS Excel; MS Access, Data Base, SQL is a plus.
  • Experience with Tableau. Power BI or other business intelligence/analytical tools/services is a plus
  • Experience with SAP MRP and ERP system is a plus
  • Critical thinking and strong analytical skills: ability to collect, organize, and analyze data to support demand and supply optimization.
  • Be process-oriented and results-driven and focused on continuous improvements.
  • Should enjoy a challenging and fast paced environment.
  • Ability to work well on cross-functional teams. Must be a good team player with proven skills in collaboration.
  • Excellent communication/presentation, organizational, analytical, leadership, and interpersonal skills
  • Good communication skill in English, both written and verbal
  • Candidate must be self-driven, independent, yet a strong team player.
  • Creative, innovative and resourceful with a passion for speed, agility, simplification and proactive action
  • Must be able to work on multiple projects in parallel as needed.
  • Must be able to learn fast and become knowledgeable about how the organization works and how to get things done thru formal channels; by exercising fair judgement.
  • Must have the proven ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency. Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Minimum Qualifications

  • Bachelor's Level Degree with at least 1 years of experience. BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics
  • Equivalent Combination of Education and Experience
  • Advanced Excel capabilities (pivot tables, chart creation, and presentation of data)
  • Strong communication and presentation skills
  • Be process-oriented and results-driven, and focused on continuous improvements
  • Candidate must be self-driven, independent, yet a strong team player.
  • Creative, innovative and resourceful with a passion for speed, agility, simplification and proactive action

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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