KLA Careers

Customer Service Engineer

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?


The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.


1. Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.
2. Conducts customer orientation and technical training on all aspects of equipment maintenance support for user applications.
3. Prepares quotes for customers based on labor, travel expenses incurred and parts needed. CSE's use discretion and assist regional admin in preparing quotes based on reason for equipment failure, time to prepare etc.cheduling with flexable And must cooperate with flexible scheduling of working hours And must cooperate with flexible scheduling of working hours And must cooperate with flexible scheduling of working hours  , 

 4. Need to cooperate with on duty, type of on duty includes night shift, 7X24 and flexible scheduling of working hours 


  1. Fluency in both Mandarin and English
  2. Strong computer skills with Windows base application, Excel / power point, and network function / database related.
  3. BS/MS major in Mechanical, Electrical/ Electro-optical, Controlling Engineering, or other Computer-science related fields.
  4. Good attitude on learning new technology and willing to take challenge.
  5. Exp. or knowledge of semiconductor manufacturing process is preferred
  6. Must be a strong team player, supporting & analytical skill and good working habits
  7. People-oriented, strong customer service focus and able to work under pressure
  8. Must be willing to work in semiconductor clean room environment

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