KLA Careers

Service Supply Chain Project Manager

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

This role is crafted to support the service parts operations team within GSS. Strong project management leadership skills including budget, schedule, resources and risk assessments. It is critical to form and lead cross functional teams targeted towards an end goal with varying priorities. There will be enhancements related to service inventory optimization tools that we'll need a PM to drive. In addition to project management, role to include governance of inputs into the inventory optimization engine. Familiarity with spare parts inventory, optimization, demand/supply planning, S&OP governance, customer SLA's, SAP, IT project management are all a plus. Other smaller, less technical, projects will also be included to support overall business. These include but are not limited to process documentation, data consistency across functions, move from manual to system based processes, sourcing logic and others.

  • Gather, document, and maintain business requirements for service part supply chain projects, large and small.
  • Understand & document project's objectives & goals
  • Develop some functional expertise of systems to better align varying projects.
  • Lead project schedules with multiple concurrent implementations
  • Own and raise any issues preventing successful implementations
  • Build and lead project plans to track implementations and report on project status.
  • Work cross-functionally to plan, execute and drive adoption
  • Lead by example to contribute to high performing teams

Qualifications

  • 5 years demonstrated ability in project management 

  • Service Supply Chain and Demand/Supply Planning experience

  • SAP ECC/ CRM experience

  • Service Parts Inventory Optimization Tools

  • Basic analytics/analytical mindset; curiousity

  • Problem solving & Accountability

  • Cross Functional Teams

  • Excellent Communication

 

Minimum Qualifications

Master's Level Degree with at least 4 years of experience.ORBachelor's Level Degree with at least 5 years of experience.

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.