KLA Careers

Product Engineer

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?


The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.


We are hiring a Product Engineer in Ann Arbor!

  • Work seamlessly with the development team on design challenges relevant to Service (Diagnostics, Reliability, Matching, Stability)
  • Influence Designers to adopt features that optimize KLA's Service business: Calibrations, Diagnostics, Cost of Service, Reliability, IP protection
  • Create Service documentation, FSB, and Tech Talk
  • Support product ramp worldwide - Early shippers/Beta launch support, PM validation and improvement
  • Develop and drive CoS reduction roadmap
  • Feature Requirement Specification Document definition and execution
  • Support Product Life Cycle work, Service Readiness Reviews, and Phase Exits.
  • Provide training and critical issues support to the field on both development and released products.
  • Take ownership and lead small projects.
  • Passionate about traveling onsite, support during H2H, Eval, beta testing, and gap analysis.
  • Support Flash Scan and Laser Scanner tools – troubleshooting, data analysis, stability and matching
  • Perform detailed analysis and troubleshooting, share findings, and drive standardization
  • Detail technical work and create best known methods (BKMs) on released products. .
  • Contribute to the service alert meeting and develop Plan of action. Use the Product knowledge in the development of POAs. Detail any improvements need to knowledge data or systems.
  • Perform CSE assist with phone support or E-mail response. Respond and own L1 to L3 issues with plan of action and on-site support.



  • Master’s degree or PHD in Physics/Optics/EE/ME Engineering preferred
  • KLA or similar Semiconductor Capital Equipment OEM experience highly preferable
  • Experience with KLA wafer inspection tools
  • System level Trouble shooting experience
  • Ability to travel <= 40%

  Master’s degree or PHD in Physics/Optics/EE/ME Engineering preferre

KLA or similar Semiconductor Capital Equipment OEM experience highly preferableExperience with KLA wafer inspection tools

System level Trouble shooting experience

Ability to travel <= 40%



Minimum Qualifications

Master's Level DegreeORBachelor's Level Degree with at least 1 years of experience.

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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