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Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
The Global Customer Organization (GCO) is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT. They partner closely with our customers to provide a comprehensive portfolio of products, services, software, and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.
Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. This diverse and dynamic team partners with KLA’s service organization and factory divisions to help ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.
* This position is located in Hillsboro, OR *
We are looking for an experienced professional Administrative Assistant with the ability to resolve a wide range of issues in practical ways with minimal assistance. Our ideal candidate would have expertise in the following areas of responsibility:
CRM / SAP Data base management including updating and maintaining customer service records.
Direct interfacing with our valued customers to assist with providing service quotes, customer invoicing and billing
Collaborating with local service management, applications engineers, customer support engineers and admins in other field offices assisting with day to day service operations.
Running / Providing / Analyzing reports necessary for service operations
General Office Assistance - FedEx shipments, office supplies
Bachelor's Degree in a business related field plus 3 years' of industry related experience is preferred.
Ability to run multiple projects with a high level of accuracy in a fast-paced environment with frequent interruptions.
Ability to assemble and analyze customer data and provide reports utilizing a proficiency in SAP/CRM and Excel.
Ability to collaborate with a diverse group of service engineers, managers, sales and other admins.
Excellent customer interpersonal skills
Friendly, outgoing and a positive attitude
Willingness to tackle new tasks
Ability to multitask and prioritize
Bachelor's Level Degree
OR Equivalent Combination of Education and Experience
Equal Employment Opportunity
KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.