KLA Careers

Mgr, Technical Engagement 2

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers.

The Surfscan group includes a team of engineers, technology development, apps engineers and product marketing focused on technology that enables wafer, IC and equipment manufacturers to develop, qualify and monitor their process tools. Defects and process non-uniformities detected on Surfscan equipment allow for early identification of yield excursions.


The flagship Surfscan products include the SPx platforms for wafer surface quality and wafer defect inspection tools and systems for inspection of polished wafers, epi wafers and engineered substrates during the wafer fabrication process.

 

Responsibilities

  1. Product Role and Function in Semiconductor Manufacturing Process - Understands and gathers information on the larger view of how the product fits into the customer's manufacturing process and workflow. This includes sampling strategies, capacity requirements, and analysis methodologies. Understands and can tailor KT capacity and Value ROI models to customer's situation to benefit the sales process
  2. Product Demo Support - The field point of contact and organizer of the product demo. Understands and communicates internally the content, success criteria, competitive presence, and timing requirements for product demo. Is able to influence and structure the customer's requirements to maximize demo success. Accompanies customer to HQ.
  3. Technical Product Knowledge - Understands the basic theory of operations and core technology for a product. Ability to describe key subsystems, components and features and can lead discussion and chalk talks. Can technically articulate the historical product roadmap through the current product release and future products (when applicable).
  4. Product set-up and recipe creation requirements - Has an understanding of recipe setup and optimization. Understands how, when and where to use product features / options to maximize value of data output.
  5. Product Use Cases - Understands all tool applications, use cases and capabilities. Promotes and aligns customer use cases with best known methods and identifies where products and features can be inserted in customer work flow.
  6. Competitive Intelligence Gathering - Actively maintains an intimate knowledge of competitors and their positions within key customer fabs. Understands and communicates competitive market share, commercial status and relative strengths & weaknesses. Develops score cards and SWOT Analysis. Understands competitor's tool architecture / design v. KT's and is able to explain the competitor's design weakness to customers.
  7. Project Management - Technical leader and owner for key projects such as Product Demos, Evaluations, H2Hs, betas.
  8. Sales Process - Understands and is engaged in the KT sales process. Has strong understanding of Customer Sales cycles and process. Shares ownership for bookings and sales strategies with account managers. Participates in Blue sheet reviews and develops single page business strategies, Value/People, SPIN, etc.
  9. Product Presentation Expert - Able to create and present a tailored Product Marketing presentation effectively, and articulate value proposition specifically for that individual customer's need / situation.

Qualifications

Bachelor of Science or higher degree in Engineering, Physics, Material Science or Electronics. Prior experience should be at least 8 years of work experience in a semiconductor wafer fab as customer tool owner or process engineer or as an advanced semiconductor applications engineer. Additional background in Product Marketing or Sales is desirable.