KLA Careers

Service Engineer

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers.

The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Responsibilities

  • Responsible for installation, implementation and final acceptance, as well as service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex mask metrology systems at customer sites.
  • Represents the company to the customer and assumes accountability for customer satisfaction with service.
  • Assures operational quality of system equipment.
  • Coordinates actions with customers to minimize down time.
  • Creates 7-step analysis reports in cooperation with the field teams and provides frequent feedback to factory.
  • Willingness to travel 4-5 weeks for system installations.  

Qualifications

  • Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
  • Excellent presentation and communication skills
  • Excellent analytical and problem-solving skills
  • Excellent customer relation and teamwork skills
  • Willingness to travel up to 4-5 weeks