KLA Careers

Product Engineer

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?


The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.



  • Work seamlessly with the development team on design challenges relevant to Service (Diagnostics, Reliability, Matching, Stability)
  • Influence Designers to adopt features that optimize KLA's Service business: Calibrations, Diagnostics, Cost of Service, Reliability, IP protection
  • Act as 2-way conduit between design team and tech support and service personnel
  • Support Optics Tools,  Troubleshooting, Data Analysis, Stability and Matching
  • Perform detailed analysis and troubleshooting, share learnings, and drive standardization
  • Service documentation for new products
  • Support product ramp for NPI worldwide - Early shippers/Beta launch support, PM validation and improvement
  • Develop and drive Cost of Service reduction roadmap
  • Feature Requirement Specification Document definition and execution
  • Support Product Life Cycle deliverables, Service Readiness Reviews, and Phase Exits.
  • Provide training and escalation support to manufacturing and the field on both development and released products


  • BSC degree Physics/Optics/EE/ME Engineering preferred
  • KLA or similar Semiconductor Capital Equipment OEM experience highly preferable
  • Experience with KLA wafer inspection tools
  • System level Trouble shooting experience
  • Technical competency in using MATLAB, Python, and Java