KLA Careers

Product Engineer

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Customer Organization (GCO) is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT.  They partner closely with our customers to provide a comprehensive portfolio of products, services, software, and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production. 

Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. This diverse and dynamic team partners with KLA’s service organization and factory divisions to help ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.

 

Responsibilities

  • Work seamlessly with the development team on design challenges relevant to Service (Diagnostics, Reliability, Matching, Stability)
  • Influence Designers to adopt features that optimize KLA's Service business: Calibrations, Diagnostics, Cost of Service, Reliability, IP protection
  • Act as 2-way conduit between design team and tech support and service personnel
  • Support Optics Tools,  Troubleshooting, Data Analysis, Stability and Matching
  • Perform detailed analysis and troubleshooting, share learnings, and drive standardization
  • Service documentation for new products
  • Support product ramp for NPI worldwide - Early shippers/Beta launch support, PM validation and improvement
  • Develop and drive Cost of Service reduction roadmap
  • Feature Requirement Specification Document definition and execution
  • Support Product Life Cycle deliverables, Service Readiness Reviews, and Phase Exits.
  • Provide training and escalation support to manufacturing and the field on both development and released products 

Qualifications

BSC degree Physics/Optics/EE/ME Engineering preferred

  • KLA or similar Semiconductor Capital Equipment OEM experience highly preferable
  • Experience with KLA wafer inspection tools
  • System level Trouble shooting experience
  • Technical competency in using MATLAB, Python, and Java