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KLA Corporation (NASDAQ:KLAC), a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art storage, compound semiconductor, photovoltaic, and other related nanoelectronics industries. With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for over 35 years. Headquartered in Milpitas, California, KLA has dedicated customer operations and service centers around the world. Additional information may be found at www.kla-tencor.com.
The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT. They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.
We are looking for a brilliant new graduate, preferably in Physics or Material Science, to join KLA as FIELD APPLICATIONS ENGINEER, to provide technical Applications support for the development and implementation of KLA inspection tools in customer facilities.
Technical Support: Driving acceptance of new tools at customer sites. Create recipes for regular production support. Develop Best Known Methods for customer use cases, driving product adoption and differentiate vs. competition. Train operators & engineers on the equipment. Analyze tool performance and work in team with Service and Tech Support organization on problem solving. Work on complex problems and develop unique solutions to meet customer’s requirements.
Project management: Identify and manage priorities and milestones. Develop clear project schedule and track progress. Work in synergy with defectivity and metrology Applications Eng., Business Unit management and Division. Develop value proposition and effective project summaries for Executive meetings.
Communication: Establish regular communication with the customer. Present and highlight the system values for customer use cases and differentiate vs. competition. Communicate results and issue with the Division. Execute plan of actions and collect data.
After - sale support: . Providing support to optimize KLA products in a customer environment and to assist in offering solutions that may result in market share gain from competitors
Essential Technical Skills:
The candidate needs to be a hands-on type person, aggressively interested in learning new things and keen on communicating with customers and internally.
We will consider new graduate applicants with relevant degree qualification and a short work experience, hands on aptitude and a desire to succeed.
Frequent travel may be required. The position is based in the Dublin area.
KLA offers a challenging and multinational environment at the forefront of high-technology and a market highly competitive package.
Successful applicants will be formally trained at one of our award winning training center’s in USA California, Singapore or Taiwan.