KLA Careers

CE Admin (Customer Engagement Admin)

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Customer Organization (GCO) is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT.  They partner closely with our customers to provide a comprehensive portfolio of products, services, software, and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production. 

Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. This diverse and dynamic team partners with KLA’s service organization and factory divisions to help ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.

 

Responsibilities

  • Provide standard office support for Apps Directors and department and pay close attention to details
  • Support BU meeting & logistic arrangement; facilitate with events and meeting organizing
  • Travel management including transportation, accommodations, visa application
  • Coordinate with key counterparts, either internal or external
  • Prepare and consolidate related reports and materials
  • Administrative support to day-to-day activities or any assigned task
  • YMS China planning, cost estimate, venue selection

Qualifications

  • Bachelor’s degree or above
  • More than 5 years of administrative/secretarial experience
  • Good oral and written communication skills both in English and Chinese
  • Good PC skill and interpersonal skills; high maturity and sense of confidentiality
  • Responsive, proactive, self-motivator with excellent service attitude
  • Have the ability to work flexibly and under deadline situations in a fast-paced environment

Good planning, organization and time-management skills

 

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