KLA Careers

Engr, Prod Install 3

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

Installation Engineer

Responsibilities:

 

  • Perform customer-site installation and acceptance testing of newly delivered systems under varying circumstances, delivering high quality installations/upgrades of KLA products.
  • Perform customer-site retrofit and model changes for previously installed systems
  • Conduct site surveys, pre-installation, installation, troubleshooting, acceptance, training and hand-off of products
  • Serve as customer contact on Technical and Service-related matters
  • Perform or ensure the completion of all activities required to handoff a KLA tool that meets and exceeds customers’ expectations. activities include site surveys, pre-installation, installation, troubleshooting, acceptance, training and handoff of the products while applying KLA Best Known Methods at customer sites.
  • Require high flexibility, adaptability and autonomy due to the job includes ~80% travel oversea.

Qualifications

  • Bachelor's Degree in Mechanical/Electrical/Electronics Engineering or equivalent
  • Minimum 3 years of experience in Servicing or installing semicon capital equipment
  • Knowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management will be considered as an advantage)
  • High level of technical and troubleshooting skills
  • Process engineering or Yield Enhancement is a plus
  • Language skills in English.