Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT. They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.
Provide application support to customers in South Korea for CAPRES and Microsense metrology systems. Application support outside South Korea may also occur.
Work with various departments within customers organizations including R&D, metrology and manufacturing to ensure that system specifications and customer requirements are met while also enhancing application window and user experience of installed systems.
Organize both complex and simple tasks with limited supervision, in some cases independently, in some cases in collaboration with CAPRES' and Microsense's teams in Asia, Europe and US, including generation and presentation of new ideas to be implemented into new and/existing products.
Participate in information gathering meetings with customers to determine customers' challenges, needs and desired outcome for both customers as well as CAPRES and Microsense.
Leverage metrology expertise, process knowledge and customer relationships to plan, implement, test and document existing and new applications for CAPRES' and Microsense's metrology systems.
In collaboratino with sales- and support teams answer technical and application related questions and generate- and present application use cases, -presentations, -notes and white papers.
MS or PHD in science/engineering with minimum 5 years work experience from similar position or from process/R&D engineer position in semiconductor/memory industry.
Business acumen and ability to develop and present use cases and commecial value of existing and new applications and assist customers in determining his/her business needs and tailor applicatins to address such needs.
The candidate must be a professional communicator and possess excellent preserntation- and writing skills and shall be able to produce use-cases, application notes, white papers and communicating product and application details to the public.
Ability to work as part of a team while maintaining independent thinking and initiative.
Being highly results driven and a self-starter with an aptitude for innovation are key attributes for success in the role.
Fluency in English and Korean (written and spoken) is a requirement for the position.