KLA Careers

Product Installation Senior Supervisor

This job posting is no longer active

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

  • The Global Installation Organization strives to be a highly valued, trusted partner with our customers through continuous improvement.  Responsibilities include:
  • Manage installation of the BBP/RAPID product portfolio at our customer locations worldwide.
  • Directly manages a team of Installation engineers with the primary objective to enrich the customer experience through high quality and efficient on-time installations to meet their production objectives.
  • Coordinating with our field team on scheduling and site preparation.
  • Scheduling and deploying Installation engineers globally.
  • Managing Quality and Installation Escalations.
  • Collaborating with our Field and Manufacturing Operations Teams and working with the division on new product introduction.
  • Controlling costs to stay within budget.

Qualifications

Bachelor's Degree with at least 2 years of experience is preferred.

The Global Installation Manager position requires the following skillsets:

  • Customer focused
  • Organizational Agility
  • Problem Solving
  • Hiring and Staffing
  • Presentation Skills
  • Organizational Skills
  • Time Management
  • Timely Decision Making
  • Priority Setting
  • Strategic Agility
  • Command Skills

 

 

 

Minimum Qualifications

  • Associates degree
  • 2 years experience as a lead or supervisor of a technical team
  • OR Equivalent Combination of Experience and Education. 

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

Related Careers