Account Manager

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT.  They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.  Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.

Reporting to the business unit sales director, the Account Manager will represent KLA for all business activities with INTEL Non-Volatile Memory Solutions Group.  The primary duties include developing product penetration and adoption strategies, executing successful negotiations for long-term success of KLA, and developing strong and effective customer relationships.

Responsibilities

• Work closely with product division GMs, sales, and marketing to develop winning penetration and adoption strategies, product positioning and product roadmap alignment.
• Gain the trust and confidence of the executive team at KLA.
• Assess and modify the current organization’s size, processes, and players as appropriate.
• Build strong customer relationships at all levels at Intel, work closely with the customer to understand their problems and create a superior customer experience.
• Lead multi-disciplinary cross divisional teams toward the achievement of technical and commercial objectives.
• Find creative ways to continually move the customer relationship and technical engagement forward.
• Spend significant time at customer sites building and maintaining effective customer relationships, communicating technical and commercial information, leading efforts to resolve customer issue, lead efforts to build market share and close individual sales opportunities.
• Lead key customer strategy and actions to meet division, penetration, share and adoption objectives

   

Qualifications

• Proven ability to hit the ground running and deal with ambiguity.
• Inspection and/or metrology equipment selling experience.
• Strong leadership skills characterized by the ability to inspire, communicate effectively, and drive the organization towards common goals.
• Proven ability to maintain, develop, and implement best in practice management processes.  
• Strong understanding and knowledge of the customers and competitive landscape in the inspection and metrology equipment industry.
• Experience in a high growth company in the semiconductor equipment industry.
• A demonstrated track record of working effectively with internal cross functional teams to create customer penetration strategies consistent with product strategies that result in market share growth.
• Passionate, motivated, and has the ability to interface with different personalities, has emotional & ego maturity, and has the ability to be humble.
• Highly professional, driven, engaging, creative, and passionate personal demeanor.

Minimum Qualifications

Master's Level Degree with at least 4 years of experience. OR Bachelor's Level Degree with at least 5 years of experience.

Equal Employment Opportunity

KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.