KLA Careers

Engr, Field Apps 3

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Company Overview

KLA Corporation (NASDAQ:KLAC), a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art storage, compound semiconductor, photovoltaic, and other related nanoelectronics industries.  With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for over 35 years.  Headquartered in Milpitas, California, KLA has dedicated customer operations and service centers around the world.  Additional information may be found at www.kla-tencor.com.

Group/Division

The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT.  They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.  Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.  

Responsibilities

 Field Applications Engineer Role:

The candidate will be responsible for supporting KLA's patterned Wafer Inspection product in Dublin, Ireland; including product adoption, penetration, and market share activities centered on Best Known Methods (BKMs) development, identifying and implementing new applications and use cases, and maintaining competitive advantage. In addition, he/she will manage customer on-site inspection, matching, tool qualification and process trouble shooting.

Major Responsibilities include:

  • Helping acceptance of new tools at customer sites
  • Drive product adoption at customer sites
  • Assist customer with training, recipe development and problem solving on KLA inspection tools
  • Create differentiated use cases with KLA inspection tools
  • Support  KLA division and local Business Unit to achieve their business goals, include pre-sales 
  • Reporting to direct management and HQ Division

Qualifications

Batchelors/Masters degree level in Science or Engineering is required: Electronics, Optics, Mathematics, Physics, Material Science.

The Candidate needs to be a hands on type of person, aggressively interested in learning new things and keen to communicate both with Internal divisions and Customers.

Essential Skills

  • Excellent presentation and communication skills
  • Project management - Ability to handle multiple projects in parallel
  • Have creative thinking approach to deal with new customer challenges
  • Excellent problem solving skills

Important Skills:

  • Be a driver, influence situations by facts.
  • Successful with multiple cultures environment
  • Leadership competencies : successful execution of projects in high pressure environment
  • Languages: Fluent English (both written and spoken)
  • Proficiency in Microsoft office