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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Responsibilities

Description: 

This job opening is in the KLA’s RAPID (Reticle And Photomask Inspection Division) product division.  There will be two main areas of responsibility: internal and external product support.

The internal product support will focus on:

  • Product demonstration for customer use-cases
  • Internal Alpha tests
  • BKM (Best Known Methods) sharing

The external product support will focus on resolving both software and hardware related issues for RAPID’s customers.

  • Provide support at the customer site to trouble shoot s/w and h/w issues
  • Support for RAPID pilot tools and customer production ramp up
  • to build strong relationships with the customer
  • to provide feedback back to Division on customer use cases and ideas for product improvement
  • Travel to customer sites will be required:
  • RAPID’s TW customers are located in Linco, HsinChu, Taichung, and Tainan.

For both internal and external support, the employee is expected to document test results and lessons learned in BKMs (Best Known Methods), training documents, or Demo, Alpha, or Beta reports.  Clearly and correctly identify the problem statement and communicate the problem and progress updates to all relevant parties, including the customer, Engineering, Marketing, Sales, Service, and Applications.  The employee may also be responsible for publishing papers at industry symposiums or in technical journals.

To achieve satisfactory results, the employee is expected to work closely with many other function groups in RAPID including Engineering, Sales and Marketing.  The employee is also expected to work closely with external customer engineers; when doing so, the employee must represent KLA in a professional manner that will build trust and long lasting working relationships. 

The employee is expected to travel 10~20% of the time to customer site in Linco/Taichung/Hsinchu

Qualifications

Master’s level degree in a technical field with at least 3 years of experience in related industry

OR

Doctorate (Academic) in a technical field with at least 2 years of experience in related industry

The individual must have excellent communication, organization, analytical and interpersonal skills.  The individual must also be self-driven, yet a strong team player.

The individual must be able to communicate in English through email, conference calls and face-to-face meetings. 

Some experience with C++ ,MATLAB, and Linux OS is a plus

 

Minimum Qualifications:

Bachelor’s for Master’s level degree in a technical field with at least 2 years of experience in related industry

OR

Doctorate (Academic) in a technical field

The individual must be able to communicate in English through email, conference calls and face-to-face meetings.