KLA-Tencor Careers

Technical Engagement Manager

Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA-Tencor, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

  • The Customer Engagement (CE) team is our field based, customer facing organization consisting of Technical Engagement Managers and Application Engineers. The team partners closely with our customers to provide a comprehensive portfolio of products, software and expertise, to help customers manage yield throughout their fabrication process—from research and development to final volume production. 

    Responsibilities of this group include maintaining strategic client relationships, partnering with our sales team in identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our sales organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and product offerings to maintain a high level of customer satisfaction.  

Responsibilities

The Technical Engagement Manager (TEM) is responsible for understanding key customer’s roadmap and challenges.  This individual will manage and lead a team of and Application Engineers

The TEM should be able to build relationships and have technical discussions with senior technical personal at customers (at a level of Section /Department Manager)

  • The TEM should know about wafer fab processes and KLA-Tencor product portfolio with the goal of mapping customer challenges to our solutions
  • The TEM is responsible for arranging and driving all Technical Review Meetings with the customer (usually once a quarter)
  • He/She would be responsible for driving his/her team to execute on the strategic plans laid out for the year

 

Qualifications

  • Advanced degree with 8+ years of experience in developing solutions for advanced fab operations  
  • 3 years of experience managing and leading a team of engineers
  • Requires in depth knowledge of advanced fab operations
  • Excellent communicator and technical collaborator with proven experience working closely with partners on identifying and driving technology solutions

 

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