KLA-Tencor Careers

Engr, Refurbishment SGP 1

Company Overview

KLA-Tencor Corporation, a leading provider of process control and yield management solutions, partners with customers around the world to develop state-of-the-art inspection and metrology technologies. These technologies serve the semiconductor, data storage, LED, and other related nanoelectronics industries. With a portfolio of industry-standard products and a team of world-class engineers and scientists, the company has created superior solutions for its customers for more than 35 years. Headquartered in Milpitas, Calif., KLA-Tencor has dedicated customer operations and service centers around the world. Additional information may be found at www.kla-tencor.com.

Group/Division

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities

Responsibilities:

  • Responsible for auditing, refurbishing, upgrading and installing KLA-Tencor tools
  • Perform customer-site installation and acceptance testing of delivered systems
  • Perform customer-site retrofit of previously installed systems
  • Activities include site surveys, pre-installation, installation, troubleshooting, acceptance, training and hand off the products
  • Serve as customer contact on technical and service related matters

Preferred Qualifications

Requirements:

  • Diploma/Bachelor Degree in Mechanical/Electrical/Electronics Engineering or equivalent
  • SFS (SP1 and SP2) Product experience are preferable
  • Minimum 3 years experience in Tool build/Refurbishment/Servicing and Installation
  • Must be able to troubleshoot, diagnose, repair and debug complex electro/mechanical and optical equipment and systems
  • High level of technical and troubleshooting skills
  • Excellent communication skills
  • Extensive overseas travel (20~30% of the time)

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