KLA-Tencor Careers

Engr, Field Apps 4

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Company Overview

Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA-Tencor, we're making technology advancements that are bigger—and tinier—than the world has ever seen.

Who are we?  We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us.  The future is calling. Will you answer?

Group/Division

The Surfscan group includes a team of engineers, technology development, apps engineers and product marketing focused on technology that enables wafer, IC and equipment manufacturers to develop, qualify and monitor their process tools. Defects and process non-uniformities detected on Surfscan equipment allow for early identification of yield excursions.
The flagship Surfscan products include the SPx platforms for wafer surface quality and wafer defect inspection tools and systems for inspection of polished wafers, epi wafers and engineered substrates during the wafer fabrication process.

 

The Customer Engagement team is our field based customer facing organization.  We partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production.   Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends.  Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate roadmaps to maintain a high level of customer satisfaction. 

 

 

 

Responsibilities

  • Responsible for providing technical applications support for the development and implementation of KLA-Tencor products in customer fabrication facilities
  • Makes presentations on all aspects of products
  • Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications
  • Implements detailed customer installation plans
  • Provides follow-up support in disseminating technical information on specific applications
  • Works on complex problems where analysis of situations or data requires an in depth evaluation of various factors
  • Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results 
  • Work leadership may be provided by assigning work and resolving problems 

Preferred Qualifications

  • MS / Ph.D. preferred in Physics, Chemistry, or Engineering
  • Candidate should preferably have experience in the semiconductor fabrication industry, or equivalent experience and education
  • Candidate must be well organized and professional with strong project management skills - including the ability to manage multiple projects at once
  • Candidate shows persistence and commitment to customer satisfaction with a history of understanding and solving critical customer problems
  • Candidate will have strong analytical problem solving skills and the ability to clearly and effectively communicate
  • Candidate must have a working knowledge of computer operating systems, networks, and analysis tools

Minimum Qualifications

Bachelor's Level Degree with at least 5 years of experience. OR Master's Level Degree with at least 4 years of experience.

Equal Employment Opportunity

KLA-Tencor is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.

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